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WHO CAN CLAIM VAT RELIEF ON PURCHASES? Individuals: If you are chronically sick or disabled and the products are for your personal use. Full details can be found at HM Customs and Excise, Notice 701/7, Supplies to handicapped people. Charities: Where the goods are made available by the charity to a disabled person for their personal or domestic use. Full details can be found at HM Customs and Excise, Notice 701/7, Supplies to charities. Non-eligible customers: If you are not eligible for VAT relief, we are obliged to charge you the full 17.5% VAT on the whole of your order. WHICH PRODUCTS ARE ELIGIBLE FOR VAT RELIEF? If you are eligible you can buy most of the products in our online shop without having to pay VAT. Please note that all products on the website are priced and displayed without the UK standard 17.5% VAT rate added, therefore VAT eligible customers will be required to add the VAT via a selection button on the shopping basket. VAT DECLARATION FORM Should you wish to declaire your purchase as VAT EXEMPT, the government requires that you complete a VAT declaration form. Please fill out the online or postal form. (PLEASE CLICK HERE) For further information contact H M Customs and Excise Advice Service on: 0845 010 9000 Alternativly call us at DFO (UK) Limited. Tel: 01294 550099
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